FAQs
FREQUENTLY ASKED QUESTIONS
Everything you need to know about KRAVZR titanium jewelry, everyday care, orders, shipping, and policies.
Can't find what you're looking for? Contact us at hello@kravzr.com.
01. ABOUT OUR JEWELRY
What makes KRAVZR jewelry different?
KRAVZR creates minimalist titanium jewelry for men who value thoughtful design, everyday comfort, and effortless style.
Inspired by Italian minimalism, our pieces combine clean lines with the natural benefits of ASTM Grade 1 Titanium.
LIGHTWEIGHT · WATER-RESISTANT · SKIN-FRIENDLY
Designed with intention. Made for real life.
What material is KRAVZR jewelry made from?
KRAVZR jewelry is crafted from ASTM Grade 1 Titanium, a commercially pure grade of titanium known for its lightweight feel, natural corrosion resistance, and biocompatibility.
Our material specifications also extend to designated finishes and clasp components, supporting our commitment to material consistency and everyday comfort.
Please refer to individual product details for specific construction and finish information.
Why do you use ASTM Grade 1 Titanium?
We choose ASTM Grade 1 Titanium for its balance of lightweight comfort, natural corrosion resistance, and skin-friendly properties.
Its strength-to-weight ratio makes it well suited to minimalist jewelry designed for regular wear.
We believe good design should feel as comfortable as it looks.
Is KRAVZR jewelry lightweight?
Yes. Titanium is naturally lightweight compared with many traditional jewelry metals.
Our designs prioritize everyday comfort without compromising on a modern, substantial look.
The exact weight varies depending on the design, size, and construction of each piece.
Is titanium jewelry suitable for sensitive skin?
ASTM Grade 1 Titanium is known for its biocompatibility and is generally well tolerated by many people, including those with sensitive skin.
KRAVZR prioritizes this material across our jewelry designs, including specified finishes and clasps.
However, individual skin sensitivities can vary. If you have known material allergies, please review the product details or contact us before purchasing.
Will titanium jewelry tarnish or change color?
ASTM Grade 1 Titanium naturally resists corrosion and tarnishing.
However, scratches, surface wear, and environmental exposure may gradually affect the appearance of a finished piece, particularly those with decorative or colored finishes.
Gentle cleaning and proper care will help maintain its appearance over time.
Are your products handcrafted?
KRAVZR jewelry is developed with a focus on thoughtful design, material selection, and attention to detail.
Craftsmanship and production methods may vary by product.
Where is KRAVZR jewelry made?
KRAVZR draws inspiration from Italian minimalism, with an emphasis on clean lines, balanced proportions, and understated design.
Our jewelry is produced in collaboration with manufacturing partners, bringing together considered design, material selection, and everyday functionality.
02. WATER RESISTANCE & EVERYDAY WEAR
Is KRAVZR titanium jewelry water-resistant?
Yes. ASTM Grade 1 Titanium naturally resists corrosion from everyday moisture and sweat.
This makes titanium a practical material for jewelry designed for regular wear.
However, water resistance of the finished piece may vary depending on its construction and surface finish. Please follow the care recommendations for your specific product.
Can I shower while wearing my titanium jewelry?
Titanium itself handles everyday moisture well.
However, soaps, shampoos, heat, and repeated water exposure may affect certain finishes or components over time.
Unless your product's care instructions specifically confirm shower suitability, we recommend removing your jewelry before showering to help preserve its appearance.
Can I wear my jewelry while working out?
Yes, titanium's lightweight feel and natural resistance to sweat make it a practical choice for active lifestyles.
We recommend wiping your jewelry clean after exercise and removing it during heavy lifting, contact sports, or activities where it may catch on equipment.
Can I sleep while wearing my necklace or bracelet?
KRAVZR jewelry is designed with lightweight comfort in mind.
However, we recommend removing necklaces and bracelets before sleeping to reduce the risk of snagging, pulling, or tangling.
Can I swim with titanium jewelry?
Titanium naturally resists corrosion, but swimming exposes jewelry to chlorine, saltwater, and other substances that may affect a finished piece.
Unless a specific product has been confirmed suitable for swimming, we recommend removing it before entering pools or the ocean.
Is water-resistant the same as waterproof?
No.
Water-resistant jewelry can tolerate certain levels of moisture exposure, while waterproof implies a much broader level of protection.
Although titanium is naturally corrosion-resistant, the water resistance of a finished jewelry piece depends on its design, finish, and construction.
03. PRODUCT CARE & QUALITY
How should I clean my titanium jewelry?
Gently wipe your jewelry with a soft, clean cloth after regular wear.
For uncoated titanium pieces, mild soap and lukewarm water may be used when needed.
For coated, colored, or decorative finishes, follow the product-specific care instructions.
Dry thoroughly before storing.
Does titanium jewelry require special care?
ASTM Grade 1 Titanium is a relatively low-maintenance material.
To keep your jewelry looking its best, avoid harsh chemicals, abrasive cleaners, and unnecessary impact.
Some decorative finishes may require additional care.
For detailed guidance, visit our Product Care Guide.
Can titanium jewelry get scratched?
Yes.
Titanium is durable, but it is not completely scratch-proof.
Regular contact with hard or abrasive surfaces may cause visible scratches or surface wear.
We recommend storing jewelry separately when not in use.
How should I store my jewelry?
Store each piece separately in a clean, dry jewelry pouch or box.
This helps reduce scratches, tangling, and unnecessary friction between pieces.
What is your warranty coverage?
KRAVZR offers a two-year warranty from the date you receive your order, covering eligible manufacturing defects and workmanship issues.
Normal wear and tear, accidental damage, improper care, and unauthorized modifications are subject to the exclusions outlined in our warranty policy.
For full details, please review our Warranty Policy.
04. ORDERS & SHIPPING
How long does shipping take?
We offer complimentary standard shipping on eligible orders.
Standard delivery typically takes 5–8 business days after dispatch. Please allow up to 3 business days for order processing.
Delivery times may vary depending on your destination, customs processing, and carrier conditions.
Do you ship internationally?
Yes. KRAVZR ships to selected international destinations.
You can check available shipping options and delivery destinations during checkout.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email with tracking information.
You can follow your delivery using the tracking link provided.
Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us within 30 minutes of placing your order.
Once your order enters fulfillment, we may no longer be able to make changes.
05. RETURNS & EXCHANGES
What is your return policy?
Eligible items may be returned or exchanged within 14 days of receipt.
Products must meet the return conditions outlined in our policy, including requirements relating to their original condition and packaging.
For details and exclusions, please review our Return & Refund Policy.
How do I start a return?
Contact hello@kravzr.com with your order number and reason for return.
Our customer service team will provide instructions for the next steps.
Can I exchange an item for a different size or style?
Eligible products may be exchanged within the applicable 14-day return window.
Please contact our customer service team to confirm eligibility and availability before returning your item.
How long does it take to receive my refund?
Once your return has been received and inspected, eligible refunds are generally processed within 10–15 business days to the original payment method.
Additional processing time may apply depending on your payment provider.
06. ORDERING & PAYMENT
What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods displayed during checkout.
Available payment options may vary by region.
Is my payment information secure?
Payments are processed through secure payment providers using industry-standard security measures.
Can I cancel my order?
If you need to cancel an order, please contact us within 30 minutes of purchase.
Once an order enters fulfillment, cancellation may no longer be possible.
Do you offer gift packaging?
Please check the individual product page or contact our customer service team for available gift packaging options.
07. ACCOUNT & CUSTOMER SUPPORT
Do I need an account to place an order?
No. You can complete your purchase as a guest.
Creating an account may make it easier to view your order history and manage your details.
How do I create an account?
You can access account registration or sign-in through the account icon on our website.
Follow the instructions to create or access your account.
How can I contact KRAVZR?
Our customer service team is available to help with product questions, orders, returns, and general inquiries.
Email: hello@kravzr.com
You can also contact us through the online chat when available.
STILL HAVE QUESTIONS?
We're here to help.
Whether you're choosing your first titanium chain or looking for advice about an existing piece, our team is happy to assist.
CONTACT KRAVZR