Return & Refund Policy
Return & Refund Policy
At Kravzr, your satisfaction is our top priority. We stand behind the quality of our products and want you to be completely happy with your purchase. If your order doesn't meet your expectations, we're here to help.
Return Window
You may return or exchange eligible items within 14 days from the date of receipt. Returns initiated after this period cannot be accepted.
Return Eligibility
To ensure a smooth return process, please make sure your items meet the following conditions:
- Original Condition: Items must be unworn, unused, and show no signs of wear or damage
- Complete Packaging: All original packaging must be included and intact
- Tags & Documentation: All tags, authenticity certificates, and accompanying materials must be attached and undamaged
- Original State: Products must be returned in the same condition as received
How to Initiate a Return
To start your return, please contact our customer service team with your order number and reason for return. We'll provide you with detailed instructions and a return authorization.
Refund Processing
Once we receive and inspect your returned item, we'll process your refund to the original payment method. Please allow 15 business days for the refund to appear in your account.
If you have any questions about our return policy, please don't hesitate to reach out to our support team.